We want you to be completely satisfied with your purchase. If you are not fully happy with your order, please review our Refund Policy below.
1. Returns
- You may request a return within [ 30 days] of receiving your order.
- Items must be unused, in original packaging, and in the same condition as received.
- Certain products (e.g., personalized items, hygiene products, digital goods) are non-returnable.
2. Exchanges
- If you received a defective or damaged product, we will replace it at no extra cost.
- To request an exchange, please contact us at [Your Email Address] with your order details and photos of the issue.
3. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed back to your original payment method within [X business days, e.g., 5â10].
- Shipping costs are non-refundable, unless the return is due to our error (wrong or defective product).
4. Late or Missing Refunds
- If you havenât received a refund yet, please first check your bank account or payment provider.
- Processing times may vary depending on your bank or credit card company.
- If you still have not received your refund after [X days, e.g., 10 business days], please contact us at [Your Email Address].
5. Shipping for Returns
- You will be responsible for paying your own shipping costs for returning items, unless otherwise agreed.
- Please use a trackable shipping service, as we cannot guarantee receipt of your returned item.
6. Contact Us
For any questions regarding returns, exchanges, or refunds, please contact:
[magiebiren@outlook.com]
Email: [Your Email Address]